Friday, December 12, 2008

Interpreters in hospitals on a MANDATORY basis.

G'day Everyone.

I was doing some thinking in the last few hours as I'm watching a friend's convo who's being a patient advocate for a friend of mine while he's in the hospital. My friend, who is a patient in a local hospital, doesn't have a sign language interpreter when it's really needed. Especially in a critical situation. That concerns me very much.

Every time I watch discovery channel on TV about "Trauma in the ER" and watch how various interpreters who are on the hospital staff, are easy to summon to the ER to translate language from English to whatever what language is needed to be spoken in an emergency situation.

You know, that got me seriously thinking. When I was in the hospital 2006, I didn't have an interpreter. Though many times I requested for one. It was a scary situation of hearing many of the different UNRECOGNIZABLE sounds through out the hospital ward. My mom argues I should be able to do without one (an interpreter). But when you are a patient, you are in a different world. You are not the same person. I needed an interpreter and wasn't given one till the day I was about to be discharged. I was disgusted. My first stop after I got home? I jumped in my car (against my mom's wishes) and went to the nearest church where I thanked God for allowing me to live in this life awhile longer.

It was last year when my mom was unable to communicate and she had to be rushed to the hospital. My sisters came, but unable to interpret for me. So, when I asked for an interpreter so I could keep up of what's going on, we weren't given one until just before my mom got transferred. I get the feeling of left out of being able to help make a decision with my family for my mom's care. It hurts when you don't get asked for an opinion of what can be done. Though my mom is ok, she does see my point of view in the value of having an interpreter for me.

This past year (from last Christmas to this past June), I had a friend that lived in MD that got suddenly sick. From what I understand of, he had interpreters from time to time. But I do doubt that he ever really knew of what was going on around him before he passed away.

So it got me thinking of why can't a hospital have a Sign Language interpreter on their staff on duty every day 24/7? From what I hear, most hospitals CONTRACT the interpreter for the deaf duty out to an independent agency on a daily basis. Some are not even available on an emergency basis! They say "we must have 24-48 hour notice!". BUT a patient's life hangs in balance daily. Interpreters for the deaf make communication clear and important. Especially for the doctors and nurses.

Well, in the most part of everything that happened in my life and in my friend's life, here's one advice I want to advocate out there:

If you are a deaf patient that is going into the hospital for any reason, make sure interpreters are arranged. Even if the hospital is suppose to arrange for interpreters for the deaf for you. Don't let it verbally agreed upon, get it a signed statement that interpreters will be provided. It is important that you have communication flowing between you, your doctor, and nurses. Even if none isn't provided, you still need to be supplied with paper and a note pad and placed close by so that you use it and you get to keep those notes.

I don't want to see any more hospital deaths involving deaf patients. I had two died this year. I pray my friend, who just had surgery today, gets well and gets out of there alive. Remember to thank your interpreter who's there for you. They play an important role in our lives.

Semper FI.

Update: Jamie Berke sent over this link for my readers. Credit goes to her.
http://deafness.about.com/od/legalrights/a/medinterpreters.htm

and she's got a personal note going on : http://berkeoutspoken.blogspot.com/2008/12/why-do-some-deaf-get-more-interpreter.html

Thanks Jamie!

4 comments:

Deaf Pixie said...

You were right about lack of respect by nurse staff or doctor doesnt familiar with A.D.A. I did left comment in Jamie's blog

I think Time for everyone to educated to doctor or nurse with NAD print out and give it to them easier. Along with ASL interpreter's agencies,too.

Save your time from troubled.

Margaret

Deaf Pixie said...

Steve.

Tell them if ER doesnt contract with agenices without 24/7 a year. They are violated because if ER hire forgien Language Service during business hours. No 24 hours a day. They prefer to hire interpreter with a low rage of hours than certificate interpreter.

Tell them to hire 24 hours if you are serious in ER in night time. They no way to contact Forgien language Service.

I want to make sure you bring ASL interpreter for 24 hours with a business card or you additional in your Document so you can re-print and fax to the medical office with NAD instruction.

Many time Deaf dont always carried business card with ASL interpreter agencies 24 hours.

I think all of agencies should make a new business card for 24 hours. Forgien lnaguage doesn't always avaiable on time due on Weekend or overnight.

Your friend should bring business card or you made own print out from computer and save your time to take it with you all the time if something happened,too. along with unexpecting interperter signed horrible. Rid of the interpreter and tell nurse I dont understand the interpreter to get replace interpreter as your right as Deaf Patient's right,too.

Unknown said...

Deaf Pixie: could you please show us in the NAD webpage of where we should look for a business card type of interpreters? I think one major problem is, we're pretty much spread out across the nation.

Steve.

Deaf Pixie said...

Hi Steve,

You know Jamie Berke's blog has similiar.

Here is NAD website and you can print out and give to your own doctor and ASL agencies in your hometown. you need to give them their business in your hometown. Make a sense?

http://www.nad.org/site/pp.asp?c=foINKQMBF&b=137922

http://www.nad.org/site/pp.asp?c=foINKQMBF&b=138000.

Deaf Adult can make their own business card or you can asked agencies of their business card. I would like to talk with you in VP.

Please contact me at DeafPixie@gmail.com I lives in Seattle,WA. I dont know where you lives in.